Shelley Huang — Senior Product Designer
Senior Product Designer · Carnegie Mellon alum

I design clarity into complex products.

Eight years designing B2B SaaS and enterprise tools, from merchant dashboards at Wish to dispatch software for utility crews. I take tangled workflows and make them feel obvious.

Now at EKN Engineering, designing over.vu, a platform major utilities use to run field programs
Shelley with her dog Brandy
With Brandy, head of morale.

Selected work

04
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Work Orders: 304
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WO-1063At Risk · Unassigned
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wish for merchants
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MY RIVERSTONE
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Team status4 online
cover image coming
How I work now

A design process built around Claude

Since 2025, I’ve used Claude at every stage of my work at EKN Engineering. It helps me move from an idea to something users can react to much faster, so more of my time goes into the decisions that matter.

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From Taiwan, by way of Pittsburgh, to complex tools.

I grew up in Taiwan and earned my master’s in experience design at Carnegie Mellon in 2018. Since then I’ve designed in-house at Samsung and Wish, then across agency teams working on enterprise products for clients like PG&E and RiverStone Group.

I blend visual and interaction design. The work I enjoy most is in dense, high-stakes software where a clearer screen saves someone real time every day.

Today I’m a Senior Product Designer at EKN Engineering, designing over.vu, a platform major utilities use to run field programs like tower assessment, steel tag assessment, and work verification. Claude is part of how I research, explore, and prototype.

Hiking with friends

Off the clock: exploring with Brandy, hunting down matcha shops, and chasing sunsets at the beach.

Experience

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wishFOR MERCHANTS
Search
Earth RatedHelp3
Orders ▾Fulfillment ▾Products ▾Performance ▾
wishFOR MERCHANTS
Search
Earth RatedHelp3
Orders ▾Fulfillment ▾Products ▾Performance ▾
wishFOR MERCHANTS
Search
Earth RatedHelp3
Orders ▾Fulfillment ▾Products ▾Performance ▾
Homepage
To do tasks
1
Average Product Rating
Current Balance
Pending Balance
Performance OverviewProduct Listing StatusGMV & OrdersImpressions
2
☑ Wishes☑ Product Impression☐ PurchasedFrom 08-19-2021To 08-30-2021Export CSVDaysWeeks
  1. 1Keeping the todo and key metrics
  2. 2Adding the Performance metrics that receive 152k page views weekly and provides sellers with insights to improve their sales
wishFOR MERCHANTS
Search
Earth RatedHelp3
Orders ▾Fulfillment ▾Products ▾Performance ▾
Orders Action Required1
Order IDEnter an order idExport table as CSV1 - 10 of 47←→Filter
DateOrder IDDays to fulfillWarehouseDestinationProductTotal CostAction
03/26/20215 daysEXPRESS-USUSFulfill
03/26/20215 daysEXPRESS-USUSFulfill
03/27/20216 daysEXPRESS-USUSFulfill
03/28/20216 daysEXPRESS-USUSFulfill
03/28/20216 daysEXPRESS-USUSFulfill
  1. 1Ranked #1 with 4 million page views weekly. Instead of placing it on a separate page, we integrated it directly into the order page.
CorporateOperationsLegalInsuranceBusiness Development⌕  Search Everything
Rivernet HomeMonday, March 7th  -  2:05PM
Masks donation to community center
Company contribution during Covid
Tips about work from home
77°Today 84°/64°
2
NewsView All
Get into the office, virtuallyApr 02, 2020Have fun when you’re doing virtual call! Here are some free virtual backgrounds you can use.
20 likes · 2 comments
CalendarView All
‹August 2020›
SunMonTueWedThuFriSat010203040506070809101112131415161718192021222324252627282930
Meetings
1
Social PostsView All
Peter Dawn  Aug 7, 2020Hey all! We hosted our first virtual promotion celebration last night for @Mike K. Here are some photos of the virtual event.
10 Likes   4 Comments
3
Jane RossEngineering Manager
Best Employee
6 courses
Most interactive
As of August 20, 2020
Accrued PTO128Hours Remaining
Flexible Time Off8Hours Remaining
Concept 1 - News based
  1. 1Calendar showing deadlines and meetings
  2. 2Company announced news upfront
  3. 3Posts from different teams’ social channels
SharePointNewsfeedOneDriveSitesHuang, Shelly ▾⚙  ?
BROWSEFILESLIBRARYSYNC
RIVERSTONEA FAIRFAX COMPANY
New Notices  ›  MAY 20202
⌕  Search this site
Rivernet HomePebbleDepartments ▾Applications ▾Corporate Links ▾Learning and Development ▾My Departmental Links
Home
LibrariesNew NoticesTest for DisplayListsDiscussionsSite ContentsRecentData Connections1
All DocumentsAll DocumentsBy Category···⌕  Find a file
✓NameSubjectTime InSentOnReceivedModified ByModified3
Count= 1214
ELECTRONIC MEDIA - Crane Co - 1···☐ Laakso, ReedMay 15
ELECTRONIC MEDIA - MCC Holding Inc···☐ Laakso, ReedMay 15
ELECTRONIC MEDIA - Crane Co - 2···☐ Laakso, ReedMay 15
Ingersol Rand Nationwide - NN···☐ Laakso, ReedMay 12
Trane Nationwide 2 - NN···☐ Laakso, ReedMay 12
Trane Nationwide - NN···☐ Laakso, ReedMay 12
Pacific Amusement Services LLC - Kuehnert···☐ Laakso, ReedMay 7
ELECTRONIC MEDIA - DR Horton - Rivera Fierro Perkins···☐ Laakso, ReedMay 4
ELECTRONIC MEDIA - Dr Horton - Maloney···☐ Laakso, ReedMay 4
Old design
  1. 1Poor information hierarchy regarding the purpose of these links
  2. 2Confusing title with no indication of new updates
  3. 3All pages are essentially just folders and files
MY RIVERSTONE⌕  Search Salesforce
Good morning, Bob
MS Teams
Ins ops
Claims managementClaims execution+Add widgetsNews&Social
This Week Tasks for the team1
Acquisition Announcement ReportDue Today
Reinsurance CommunicationDue on  September 03, 2020
Insurance Operations Vision SettingDue on  September 04, 2020
SOP-Adding VendorDue on  September 04, 2020
View more ›
Project status3
10Total tasks
Not started8In Progress4Late2Completed3
HR quick links
Payroll, Time-Off
Learning & Training
Hiring Management
Company Calendar
Expense Management
+ App
2Teams status in beta
Team Collaborators⌕  Search to add
Peter RyanAvailable
Phil WoodsAvailable
Liza@Phil last audit of Q3 financial report is updated.
ElizabethIn meeting
StephenIn meeting
2+
My Recent Files
Liza modifiedQ3 Financial statementOn 09/01/2020
You modifiedAll hands meeting notesToday
Peter modifiedClaims Letter TemplateOn 08/30/2020
Amy modifiedSOP-adding vendor finalOn 08/29/2020
Peter modifiedClaims Letter TemplateOn 08/30/2020
Amy modifiedSOP-adding vendor finalOn 08/29/2020
View More ›
4
Bookmarked Links(Branded Materials)
• Meeting agenda templateMarch 14, 2020 by Dentazu Amy
• RS committees, Fairfax PrinciplesMarch 14, 2020 by Dentazu Amy
• Branding MaterialsMarch 14, 2020 by Dentazu Amy
• LogosMarch 14, 2020 by Dentazu Amy
View More ›
Wireframe - Personalization
  1. 1Reminders for upcoming due dates
  2. 2Status updates from close collaborators
  3. 3Project status overview based on the project this person is involved with
  4. 4Easy access to recent working files
MY RIVERSTONE⌕  Search
Good Morning, Rachel
1
Return to Office Information
See more news
Trending docs
W
Change Management NewsletterAug. 13th 2020
P
FAQ Document for allJan. 12th 2020
X
2020 Mid Year All HandsJun. 25th 2020
W
2020 Q1 Company updateMar. 25th 2020
Covid-19 Updates
W
Families First Corona Response ActAug. 13th 2020
P
Comfort tips for at home workersJan. 12th 2020
W
Employees Assistance Program OverviewJun. 25th 2020
My Recent Files
W
Q3 Financial statementLiz modified on Sep.1st
W
Claims Letter to Dutra IncPeter modified on Aug. 30th
X
Q2 Risks team updatesAmy modified on Aug. 29th
W
Meetings notesAmy modified on Aug. 29th
2
Team collaboration
Peter
Phil
Lisa
Elizabeth
Stephen
Katie
Joseph
Joe
Ryan
2+
3
Quicklinks
UltiPro
Cornerstone
Jobvite
Company Calendar
Concur
Add New App
4
Bookmarks
W
Q3 Financial statementAug. 13th 2020
W
Claims Letter templateAug. 10th 2020
X
SOP adding vendor finalJul. 11th 2020
W
Meeting Agenda templateJun. 20th 2020
Updated wireframe
  1. 1Return to Office Information front and center
  2. 2Kept the team status
  3. 3Modified application title to quicklinks which include non HR apps
  4. 4Including bookmarked document links for easy access
MY RIVERSTONE⌕  SearchHomeOur CompanyDepartmentsAbout MeRiverStone NationSupportHi, Liza
News and VideoMore →
September 3 All-Hands Recap And Videos4 days ago · 50 views
Families First Corona Response ActAug. 13th 2020
Covid-19 Workplace GuidelinesAug. 10th 2020
Employees Assistance Program OverviewAug. 6th 2020
Cigna - Legal And Financial ResourcesAug. 4th 2020
QuicklinksAdd Link →
Payroll/Time-Off
Learning & Training
Company Holidays
Expense Management
Password Reset
Email Security
Job Application
Top 10 Collaborators
Peter Williamson
Liza Whitman
Phil Woods
Amy Cooper
Bill William
Stephen Miller
Katie Larson
Joseph Robbins
Joe Jeffrey
Ryan Hunter
RiverStone NationMore →
Post From All Groups
Virtual Events GroupIns Ops Happy Hour @4pm!Ins ops is hosting a virtual happy hour today at 4pm.10 likes   4 Comments
RS Parent GroupTips On Distant LearningHi fellow parents, I’m wondering if you have the right set up for your kids’ distant learning.10 likes   4 Comments
RS Cycling groupSaturday CyclingAnyone interested in cycling together this upcoming long weekend?10 likes   4 Comments
Option 1
I experimented with different font pairings, gradient colors for the quick links background, and navigation styles. The gradient background provides a playful and dynamic aesthetic, adding visual interest and a modern touch. It creates a sense of depth and movement, making the interface feel more engaging and lively.
MY RIVERSTONE⌕ SearchSupportHi, Liza
HomeOur CompanyDepartmentsAbout MeRiverStone Nation
Latest NewsMore →
September 3 All-Hands Recap And Videos4 days ago · 50 views
Families First Corona Response ActAug. 13th 2020
Covid-19 Workplace GuidelinesAug. 10th 2020
Employees Assistance Program OverviewAug. 6th 2020
Cigna - Legal And Financial ResourcesAug. 4th 2020
QuicklinksManage Links →
Payroll/Time-Off
Learning & Training
Company Holidays
Expense Management
Password Reset
Email Security
Job Application
Top 10 Collaborators
Peter Williamson
Liza Whitman
Phil Woods
Amy Cooper
Bill William
Stephen Miller
Katie Larson
Joseph Robbins
Joe Jeffrey
Ryan Hunter
SocialMore →
Post From All Groups
Virtual Events GroupIns Ops Happy Hour @4pm!Ins ops is hosting a virtual happy hour today at 4pm.10 likes   4 Comments
RS Parent GroupTips On Distant LearningHi fellow parents, I’m wondering if you have the right set up for your kids’ distant learning.10 likes   4 Comments
RS Cycling groupSaturday CyclingAnyone interested in cycling together this upcoming long weekend?10 likes   4 Comments
Option 2
For this option, I experimented with two layers of navigation and a solid color background for quick links. The solid color background provides a clean and straightforward look, ensuring clarity and simplicity. This choice emphasizes functionality and enhances readability and focus.
Global map view home
Global map view home with the work order list and a map of color-coded work areas12345
  1. 1New Division Manager for department and area selection
  2. 2Left panel with work order cards showing completion rate and work status
  3. 3Helps supervisors see outstanding work wherever it may be
  4. 4Provides a quick and updated summary of work
  5. 5Displaying work status in different symbols and styles helps supervisors identify critical work and prevent them from missing work
Work order detail page
Work order detail page with work order details, an inspections list and a map of asset symbols123
  1. 1Work Order Details including region, assignee, due date, and status
  2. 2Inspection details highlighting work that needs attention
  3. 3On the detail view the asset symbols are different but the legend stays the same
U1020U1120U1220
ED:  Diablo, Mission, Stockton, +1  ›
Search
Work Orders: 172
Filters: NoneSort: Due ▾
U1227In Progress0 of 176 Units3/2/2021
N3611In Progress3 of 83 Units (4%)3/2/2021
N3022Assigned0 of 42 Units3/2/2021
J2806Unassigned0 of 49 Units3/2/2021
J2805Unassigned0 of 34 Units3/2/2021
J2808Completed52 of 52 Units3/2/2021
PP2015Unassigned0 of 34 Units3/2/2021
Before usability testing
U1020U1120U1220
ED:  Diablo, Mission, Stockton, +1  ›
Search
Work Orders: 172
Filters: NoneSort: Due ▾
U12271In Progress850025060 of 176 Units3/2/2021
N3611In Progress345096233 of 83 Units (4%)2/7/2021
N3022Assigned8500250620 of 42 Units2/11/2021
F0707Unassigned850044580 of 42 Units2/11/2021
O3502Unassigned850045160 of 176 Units3/2/2021
K2724Completed
After usability testing
  1. 1Add a hyperlink to the title so supervisors can navigate to the detail page from either the list or the map
  2. 2Supervisors need work order numbers displayed to confirm they’ve found the correct jobs during searches
Division Manager
ClearLine of Business
ED▼
Divisions
CC▶
Work Centers
ED-KINGCITYED-SALINASED-MONTEREYED-HOLLISTRED-STCRUZED-WTSNVLLE▶
FiltersInternal Date Range
Startmm/dd/yyyy
Endmm/dd/yyyy
clearclear
Select Search Category
Work Status
Filters
⌄
Due Date
(Soonest)
⇅
☰☰
Plat MapH0902
MWCSALINAS
MAT CodeBFB
Due Date04/21/2022
StatusCompleted
Unit Counts0 of 148 units (0%)
W.O. #000085051112
AssigneesHBPPTST5
Order DescriptionD05T0CC SALINAS 1106 H0902
Plat MapN26
MWCKINGCITY
MAT CodeBFB
Due Date04/23/2022
StatusCompleted
Unit Counts0 of 73 units (0%)
W.O. #000085049541
AssigneesHBPPTST5
Order DescriptionD04T2CC LOS OSITOS 2103 N26
Plat MapE1604
MWCHOLLISTR
MAT CodeBFB
Due Date04/29/2022
StatusCompleted
Unit Counts5 of 6 units (83%)
W.O. #000085051271
AssigneesSZP2
Order DescriptionD08T0CC HOLLISTER 2106 E1604
Plat MapH0903D
MWCSALINAS
MAT CodeBFB
Due Date04/29/2022
StatusCompleted
Unit Counts
W.O. #
Assignees
Order Description
Old design
Spreadsheet review of the current Wish merchant IA
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BeforeTwo records, no trace of changes
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Done
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01. Colors

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02. Typography

MerriweatherGoogle Fonts
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Line height and paragraph spacing for heading is 1.1 x font size

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